Privacy Policy

Last updated: 12/09/2020

1. Privacy and Data Protection Policy of Alisul Alimentos S.A.

The privacy policy of ALISUL ALIMENTOS S/A reflects its commitment to seeking the maximum preservation of the privacy of all those who have, at any time, their data processed or handled by the company, in compliance with the requirements of the General Data Protection Law (LGPD), which mandates, among other obligations, the adoption of security procedures.

This privacy policy is exclusive and applicable only to the website https://www.frostsuperpremium.com.br/, with the company having more comprehensive guidelines regarding privacy, information security, and other relevant matters.

ALISUL ALIMENTOS S/A works continuously to maintain the privacy of your information.

Online services raise questions regarding the nature and confidentiality of the information collected about customers and visitors. Therefore, through this instrument, we will clarify some points of your interest, reaffirming our commitment to privacy.

2. Information Collection

The website https://www.frostsuperpremium.com.br/ normally does not collect any types of personal data.

However, occasionally, ALISUL ALIMENTOS S/A may collect information when, for example, a visitor fills out a form, responds to a survey, or submits any information.

ALISUL ALIMENTOS S/A may also use “cookies” (technical data files: type of device, operating system, type and settings of browser, IP address, language settings, date and time of access, statistics, and access settings, location data, and other settings necessary for the operation of the website) or other similar technologies to obtain information about your visit to our website, in order to generate reports from tools that indicate which parts of our site are of greatest interest or action to you. Although cookies help enhance the visit experience to our website, there is the option to block them in your browser’s settings.

What types of data does Alisul Alimentos S/A collect?

Registration Data: When registering on the “work with us” tab, we collect the following data: Name, Profession, Email, Phone, Business Address, Address, State, City, Postal Code, District, and Role.

Cookie Policy

We use cookies to improve performance and your experience as a user on our website.

What are cookies?

Cookies are small text files that a website, when visited, places on the user’s computer or mobile device through the internet browser. The placement of cookies will help the site recognize your device on a future visit. We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user; however, we may monitor your visits to the site as long as you have, at least once, started your navigation from some communication sent by us.

Cookies also collect generic information, such as how users arrive at and use the sites or the region/countries through which they access the site, etc.

Cookies only retain information related to your preferences.

Most browsers are set to accept cookies automatically. But if you do not agree to authorize the collection of cookies, you can disable them at any time.

At any time, the user can, through their internet browser, decide to be notified about the reception of cookies, as well as block their entry into their system.

Refusal to use cookies on the site may result in the inability to access some areas or receive personalized information.

What are cookies for?

Cookies are used to help determine the usefulness, interest, and number of uses of the sites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

What types of cookies do we use?

Our cookies have different functions:

– Essential cookies: Some cookies are essential to access specific areas of our site. They allow navigation on the site and the use of its applications, such as accessing secure areas of the site via login. Without these cookies, the services that require them cannot be provided.

– Analytical cookies: We use these cookies to analyze how users use the site and monitor its performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any issues that arise. For example, we use performance cookies to know which pages are the most popular, what the most effective method of linking between pages is, or to determine the reason for some pages receiving error messages. Based on the site’s usage, we may also use these cookies to highlight articles or services on the site that we think will be of interest to users. These cookies are used only for the creation and analysis of statistics, never collecting personal information.

– Functionality cookies: We use functionality cookies to allow us to remember the user’s preferences. For example, cookies avoid typing the user’s name each time they access the site. We also use functionality cookies to provide advanced services to the user, such as commenting on an article. In short, functionality cookies save the user’s preferences regarding the use of the site, so it is not necessary to configure the site each time it is visited.

– Third-party cookies: They serve to measure the success of applications and the effectiveness of third-party advertising on our site.

– Advertising cookies: They serve to target advertising according to each user’s interests and the number of visits they have made, allowing for the limitation of the number of times an ad is viewed. These cookies help measure the effectiveness of advertising.

The cookies used can be:

– Permanent cookies: They are stored at the internet browser level on your access devices (desktop, mobile, and tablet) and are used whenever the user makes a new visit to the site. They are generally used to direct navigation according to the user’s interests, allowing us to provide a more personalized service.

– Session cookies: These are temporary cookies that remain in your internet browser’s cookies until you leave the site. The information obtained allows identifying problems and providing a better browsing experience.

After authorizing the use of cookies, the user can always disable part or all of our cookies.

All browsers allow the user to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their browser.

3. Relationship with Third Parties

This privacy policy adopted by ALISUL ALIMENTOS S/A pertains only to the website https://www.frostsuperpremium.com.br/ and is not applicable to any other “site” that is associated with it or in any way related through “links” or other forms of dissemination and access.

When contracting other organizations for support services, ALISUL ALIMENTOS S/A requires them to provide the same guarantee of privacy, confidentiality, and security that is ensured in our privacy policies. ALISUL ALIMENTOS S/A will not sell or rent any of your personal information to any third party.

4. Rights

All texts, images, sounds, and/or applications displayed on the website https://www.frostsuperpremium.com.br/ are protected by copyright and may not be modified, reproduced, stored, transmitted, copied, distributed, or used in any other way for commercial purposes without the prior and formal consent of ALISUL ALIMENTOS S/A.

Attempts to invade this site or related sites will be treated in accordance with legal prescriptions as damage, theft, or any other criminal classification corresponding to the consequences of the invasion, as provided for in criminal and civil legislation.

5. Access Passwords

When the user receives a login or access password to any function on this site, only they will have access to their information. The security of their password is essential for the protection of their data.

Thus, it is the user’s sole responsibility to protect their login and password so that access is not made by unauthorized persons.

6. Changes to the Privacy Policy

ALISUL ALIMENTOS S/A may change this privacy policy without prior notice, which is why we suggest periodic review.

7. Get in Touch with Us

If you wish to exercise any rights provided by the General Data Protection Law (LGPD), clarify any doubts regarding the privacy policy of ALISUL ALIMENTOS S/A, and/or submit requests and/or complaints involving data privacy, the data subject may contact our data protection officer via email at privacidade@alisul.com.br or send your questions, complaints, and/or requests to the following address:

ALISUL ALIMENTOS S/A

CNPJ: 89.548.523/0001-80

Avenida João Carlos Hohendorff, No. 900,
Arroio da Manteiga District
São Leopoldo/RS
ZIP Code: 93.135-400
Attn: Information Technology Department
Data Protection Officer: Jean Gassen
privacidade@alisul.com.br

8. Requests
The data subject may send requests regarding the use of their personal data by ALISUL ALIMENTOS S/A to the email privacidade@alisul.com.br.